Privacy Policy

Information Collection

When you opt in to receive SMS messages, we collect your mobile phone number, the content of messages you send to us, and information related to message delivery and interaction.

When you browse our website, we collect anonymous usage data including pages viewed, property listings clicked, and general browsing patterns. We use a randomly generated identifier stored in your browser to count unique visitors, which does not identify you personally unless you later provide your contact information (such as when scheduling a showing).

Information Use

We use your information to:

• Send service-related notifications and updates
• Coordinate maintenance and property access
• Respond to your questions and requests
• Generate anonymous reports on property interest and website usage
• Improve our services and property listings
• Comply with legal and regulatory requirements

Website Analytics

We collect anonymous analytics to understand how visitors interact with our property listings. This includes tracking which properties are viewed and how often. This data helps property owners understand interest in their properties and helps us improve our services. Analytics data is stored locally in your browser and is not used for advertising or shared with third-party marketing services.

Information Sharing

ManageCo does not sell, rent, or share your mobile phone number, SMS message content, or opt-in consent data with third parties for promotional or marketing purposes. We may share your information only:

• With service providers who assist with SMS delivery
• With property owners when needed to coordinate property management services
• When required by law, court order, or legal process
• To protect the rights, property, or safety of ManageCo, our clients, or others

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Phone Number Privacy

Mobile numbers collected for SMS communication are used exclusively for property management services as described in these terms. Phone numbers are not shared, leased, sold, or used for third-party advertising or promotional campaigns. Numbers may be shared with authorized service providers and property owners only when necessary to coordinate services related to their specific properties.

Data Security

We use reasonable security measures to help protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your mobile phone number and message history for as long as necessary to provide services and meet legal obligations. If you opt out of SMS messages, we retain your number only as needed to honor and manage your opt-out preference.

Your Rights

You have the right to:

• Opt out of SMS messages at any time
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements

TCPA Compliance

ManageCo complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing SMS communications. We obtain express consent before sending automated text messages and honor all opt-out requests promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on our website or by SMS message.